Customer service is a huge topic for any organisation, and in its broadest sense embraces every contact with the company from the first time the receptionist answers the phone to the credit controller chasing payment.

Enterprise 6 has a range of specialised modules geared toward various aspects of customer service, including Service Desk, Time and Cost Recording, Subscriptions and Agency Management.

However, it is a lot more than that. At the heart of Enterprise 6 is a multiuser diary, contact management and client information system which put real power in the hands of every user of the system.

Enterprise offers an integrated business management software solution for a huge range of company requirements. Diary, contact management, marketing, accounts and business development are all part of this integrated management system designed for SME's.

Enterprise 6 combines all the advantages of a tried and tested solution with the outstanding versatility, feature set and web capability that are essential for peak performance in todayÕs competitive business environment. Its unrivalled scalability lets it grow with your business, while it actively helps you expand.

Whether you operate in manufacturing, production, distribution or business services, Enterprise 6 delivers information business-wide business and provides robust management control over business processes, to deliver increased profitability and consistently high service levels.

Enterprise 6 integrates activity across your entire business and lets you choose the operating system or combination of OSs that best suit your IT requirements. Running on the Microsoft Windows NT, 4, Windows 98, Windows 2000, Windows ME and Windows XP, or the Apple OS9 or OS X operating systems (or a combination of them), it gives companies the power and adaptability to stay ahead of the competition.

CUSTOMER SERVICE
Customer information management
Subscription Manager
Service Desk
Events Manager