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With the Daybook Enterprise suite, you can choose the functionality you need from a wide range of volumes.
Daybook CRM is a sophisticated CRM system, that handles marketing control, sales support (including enquiries, orders, quotations and campaign management), customer service and help desk, contact management, scheduling and workflow. It is fully integrated with Daybook Financials, a comprehensive set of multicompany, multicurrency, multientity accounts. Many standard office functions, such as word-processing, email and SMS messaging are also integrated.
There are also specialised volumes to handle events, publishing and recruitment and other functions and a scripting language for adding special functionality.
You also have very sophisticated information-gathering and reporting.
INTEGRATION
Daybook Enterprise is an integrated system, capable of supporting most business operations. Critically you work with one set of data across the whole of your enterprise. Customer service, marketing, sales, inventory, accounts and all other operations share the same information and many of the same tools. There is no need for programmed links between CRM, finance and other databases and, as a result, support costs are greatly reduced and reliability enhanced.
ADAPTABILITY
Daybook Enterprise is very unusual indeed in its ability to adapt to a range of requirements, with individual functions added using the Daybook scripting language. Consequently, it provides the best of both worlds - the reliability and advanced feature set of a shrink-wrapped package and the individual tailoring of a bespoke system.
SCALABILITY
The system can support SME companies of all sizes. It is particularly effective for those with plans for fast growth and ones whose size means that they need a solid, professional management system.
RELIABILITY
The core of Daybook Enterprise has been supporting companies for over ten years. It has strong IT management features, including integrated backup, server mirroring and a range of data management utilities.
Productivity tools
Diary
Contact management
Customer information management
Data list management
Record selection manager
Resource management
Word-processing
Mailshots
Email
Quickstats
Integrated charting
Data mining facilities
SMS messaging
Business Alerts
Fax
Options
Mailsort
Workflow sequencing
Macro scripting
Events manager
QuickAddress
Sales forecasting
Target management
Marketing campaign management
Customer service
Customer information management
Contact history
Automatic task generation
Workflow management
Campaign management
Trading analysis
Options
Subscription manager
Service Desk
Events manager
Financials
Nominal Ledger
Cash Management
Accounts Payable
Accounts Receivable
BACS
Report Writer
Credit Management
NL Consolidation
Inter Entity Accounting
Budget Management
Options
Job Costing
Multicurrency accounting
Multilayer accounting
Project Accounting
Project Billing
Distribution
Inventory Control
Sales Order Processing
Invoicing & Sales Analysis
Purchase Order Processing
Purchase Order Requisitioning
Telesales
Options
Contract Management
Stock assemblies
Serial number tracking
Sales and purchase price matrices
Web Enterprise
Web Development Toolkit
Online credit card authorisation
Infrastructure
Database Manager
QuickReport generator
4D Tools
User-definable fields
User definable reports and forms
Scriptable word-processor
Data access management
Scriptable report writer
SuperReport report generator
4D Write word-processor (MS Word compatible)
Daybook scripting
4D code execution
Business Alerts
4D Client/Server architecture
Data management
Deduplication entry filters
Deduplication utilities
4D Tools
Datacheck tool kit
Financial data integrity tools
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