When you log your activity through the Enterprise 6 diary, you have the option to let the system prompt you for related activities.

Let's say that you make a sales appointment for a big pitch. The Enterprise 6 diary can generate a confirmation letter or email, remind you to prepare for it three days ahead, prompt you to confirm the appointment by phone the day before, create a letter of thanks the day after and remind you to follow everything up a week later.

You define your processes and Enterprise 6 makes sure that they happen.