We're back with the September edition of the Daybook e-letter. We hope that you enjoy it and find it helpful.

We are currently putting the finishing touches to Enterprise 6, the latest version of our all-in-one business management suite and we are still looking for testers, to make sure that we get it as suited for your needs as possible. If you are interested and have not yet contacted us, please click on the line below.

Mail us to join our testing programme »

Upgraded, reworked and with superior functionality, the long- awaited, version 6 of Daybook Enterprise, is soon to be unveiled, and with it an enhanced diary.

One of our users' most frequent requests has been to have a graphical diary interface, such as you might see in Microsoft Outlook or Entourage and we are pleased to announce that this will be included in Enterprise 6.

Read on... »

Technical support is not just about fixing things when they go wrong, it's also about preventing problems before they occur, solving business problems as well as technical ones, and helping clients to get the best out of their system.

For certain people, software support presents an endlessly fascinating challenge. A software technician, such as Daybook's Balinder Walia, sees each call as a fresh problem to be solved and an opportunity to excel in what he does best.

Balinder explains: "Clients tend to accept things as they are and do not bother to change them. But just a few minutes spent talking to the Daybook Customer Support Team can often bring about surprising results, as we can help clients to make the most of their investment."

He continues: "What many clients don't realise is that tailoring a flexible product like Modulus or Daybook Enterprise means it can do things that specifically meet your business needs. In this ways we can, for example, provide people who work in accounting and finance with a complete system to support them in a number of time-consuming and expensive tasks."

Read on... »

It is always good to get feedback, whether it be good or bad, and we would welcome yours, even if - in fact especially if - it is not as glowing as the comments that follow.

Customer Support and Training Coordinator, Maryvonne Lumley writes: "I have worked with all members of the technical team since they joined the company. They are all scrupulously conscientious and I'm struck by just how keen they are to keep our clients happy. I knew that they were too modest themselves to seek any feedback, so I approached several of the people who I know have had frequent dealings with the team lately. Here are a couple of examples of the kind of feedback we received..."

Read on... »

We would like to remind customers that we are always eager to receive feedback. If you have any suggestions for changes or enhancements to any Daybook product, or if there is anything that would make your life easier (and is in our power to change) then please take the time to let us know.

Either email: support@daybo ok.co.uk or call Daybook Customer Support on: 020 7371 7161.

Read on... »

Text messaging can be a wonderful, cheap way to communicate with clients or staff. Daybook Enterprise makes it possible to text, text and test again, to one person or to many - without having to wear your thumbs out.

In our tip of the month, Maryvonne Lumley explains how to do it.

Read on... »

Daybook is a member of the Business Application Software Developers Association (BASDA), a UK-based body which represents more than 250 of the world's leading applications software developers and is the acknowledged voice of the software applications industry.

The BASDA Marketing Forum is looking for Daybook clients to participate in its BASDA Customer Survey. The simple questionnaire takes just four minutes to complete and for every firm that takes part there will be a £1 donation made to Imperial Cancer Research. Please note that all the information given will be kept confidential and participants will not be contacted by BASDA or any of its members. If you would like to take part in the survey, visit

If you would like to take part in the survey, click here »

Daybook has had another fresh addition to its growing team. Resident Iceman AKA Credit Controller, David Edney, has melted everyone's hearts by becoming the proud father of a bouncing baby boy, Tommy. The Daybook team sends its warmest congratulations to both him and his wife Emma.

4D has just released 4D 2004. We will shortly start testing, with a view to launching a 2004-compatible version of Enterprise 6 soon.

Go to the 4D website »

Another reminder for 4D 6.7 users that you have until the end of September to take advantage of the upgrade path to 4D 2003 and to purchase any additional 6.7 licences that you may require. We will be happy to help and advise in any way we can - just email info@daybook.co.uk