| Daybook
Enterprise:
LOOKING TO THE PAST TO
VALUE THE PRESENT
- by Maryvonne Lumley -
“Familiarity
breeds contempt”, so the old saying goes: the things we
use on a day-to-day basis are often taken for granted (until,
like the washing machine, they break down).
Daybook Enterprise
probably comes into this category. When I first started using
Modulus (the precursor to Enterprise), I had for several years
been teaching people how to use current business software. I was
used to having to quickly learn new software myself, but even
then I was somewhat daunted by the apparent complexity of Modulus.
Then I began
doing Modulus training. The first time I trained someone else
on Modulus, although that person was very capable, I could see
that, even after a quite lengthy period of training, she hadn’t
really fully grasped it. As I trained more people, I was aware
of the difficulty they initially experienced in getting to grips
with Modulus. Although Modulus did its job well, there was quite
a steep learning curve before users could start to get maximum
benefit from it.
The
Daybook interface
These days,
I am mostly training people to use Daybook Enterprise. They are
still capable people, but that does not account for the ease with
which they are now picking up the fundamentals of the new system.
After just a couple of fairly short sessions most people can comfortably
carry out their core tasks.
To me this
is a testament to the good work that has been done on the Daybook
interface. Of course people still encounter problems; there will
always be procedures to be done that people do need help with.
However, they are usually more complicated tasks, and even then,
the solution is often surprisingly simple.
The new version
of Daybook Enterprise is a far cry from the old Modulus, and perhaps
only by looking backwards can those of us who have used both,
appreciate just how user-friendly Daybook Enterprise is.
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