| CRM is actually a process - not just software. Software is just a tool to enable you to make sure that your CRM processes get followed perfectly every time, and to ensure that at every point of interface with the customer your staff have the right information at their fingertips. What that information is will vary from situation to situation, and, again software is a powerful way to manage the presentation of information.
Daybook CRM is one example of a flexible, dynamic, highly configurable and programmable software system. It is part of the Enterprise 6 suite.
The Enterprise 6 system keeps the workflow of an organisation tightly controlled and the same system runs enquiries, marketing, sales, diary and many other operations. It also grows with your business.
Sales, marketing, CRM, customer service, manufacturing, supply, finance and web are seamlessly integrated in Daybook Enterprise.
Say goodbye to all those different sets of data scattered around the organisation: With Daybook Enterprise, every one works on the same set of data, from the receptionist to the chairperson, from field engineers to financial controller. And it runs on both Mac and Windows.
Its unrivalled scalability lets it grow with your business, while it actively helps you expand. It can support two, twenty or two hundred users. And it's so adaptable that you get the best of both worlds-the reliability of tried and tested software, with the precise mirroring of your own unique business processes that you would get from a bespoke system. |
